Established in Vancouver, Canada

With Trusted Partners Around The World

Cloud technology is our expertise and our work is here to prove it

OUR STORY

Cloud computing has evolved significantly since the term was coined back in 2006.

It started with moving physical servers from on-premise datacenter and co-location facilities to the virtual datacenter; and having applications accessed through the Internet without having to host any software. Over the last 10+ years, cloud software has matured into a viable solution for most enterprises.

Reliability, security and scalability is readily attainable in the cloud with proper implementation. Powerful solutions can also be developed by combining the capabilities offered by multiple cloud software providers. From real-time data processing, to artificial intelligence, we are moving into an era of smarter cloud solutions.

Leadership Team

Winston Ng
Winston Ng
Chief Executive Officer
Founder
Winston spent most of the last 20 years building cloud-based technologies before the term was popularized. His first commercial project was a fax-to-email cloud service written in Perl back in the late 90's. He co-founded a company providing cloud-based mobile security monitoring service and patented the methods that is now cited and referenced by over 100 other patents. Prior to starting Ratchet Cloud, Winston was the senior technical director that led the development of Electronic Art’s digital distribution platform (Origin). With his in-depth technology and management experience, Winston also helps Venture Capital firms perform technical due diligence on startups. Outside of the office, he enjoys spending time with his two young kids and honing his Muay Thai skills.
Shawn MacIntyre
Shawn MacIntyre
Chief Technology Officer
Founder
Shawn is a 20-year veteran in the software industry. He got his start in the industry building leading-edge marketing research software with a big focus on data analysis for Fortune 100 companies such as American Express and Hewlett Packard. He developed a method for incentivizing customer service representatives based on research data analytics and a system for optimizing ad display using real-time search pattern. Prior to starting Ratchet Cloud, Shawn was a technical director at Electronic Arts leading the development of the EA Sports gamer network. Shawn’s expertise is in system scalability, security, big data and AI. Outside of work, he loves tinkering with Odroid single-board computers and blowing up tanks in World of Tanks Blitz.
Alex Chen
Alex Chen
Chief Data Officer
Alex graduated from Tsinghua University, one of the top Technology and Engineering universities in the world, with a Masters in Physics Engineering where his thesis won him the title of “National Young Scientist” award. As a research fellow at University of British Columbia, Alex worked on NMR and MRI image processing, data analysis and simulations. He co-founded a game company in early 2000’s with a major focus on data-driven game design using clustered Oracle databases. Since then, he has moved on to use big data cloud solutions to solve customer engagement problem for Electronic Arts and patient outcome prediction for Ratchet Health.
Jack Zhou
Jack Zhou
Vice President, Engineering
Jack is a battle-proven software engineer who has led multiple large scale projects for Fortune-500 companies over the past 11 years. He started out working on a leading-edge auto configuration project with Ford Motors and is most recently involved in several projects with Electronic Arts and Epic Games. Jack’s expertise is in architecting full stack cloud-based solutions and building up full engineering teams with processes focused on delivering a solution. When he’s not helping his team track down an elusive bug, Jack loves playing card games with his team.

Trusted Global Partners

“You’ll be amazed what these new generation of smarter cloud services can do for you. Talk to us about your challenges and we’ll find a solution that fits your needs and budget.”

Winston Ng

Founder & CEO

Founder & CEO

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